This privacy notice explains how we handle personal information for Anton Ressel Consulting under the Protection of Personal Information Act, 2013 (POPIA). It applies to this website and to the information you share with us when you ask about coaching, mentoring, human-centred transformation, growth-focused services, or when you book a consultation.
Who runs this website
This website is owned and run by Anton Ressel Consulting, which is fully responsible for the website, its content, its services, and the personal information collected through it.
Who is responsible for your information
Responsible party: Anton Ressel Consulting
Contact email: antonressel@gmail.com
Information Officer: the owner of Anton Ressel Consulting
Contacted at: antonressel@gmail.com
What we may collect through this website
We may collect the information you choose to give us, together with limited technical information created by normal website use.
This may include:
- your name and contact details when you use a contact or enquiry form
- the message, business information, and other details you include in your enquiry
- emails you send to us and the information in those emails
- information shared when you call us or send us a WhatsApp message
- online booking information, including your name, contact details, booking details, and any notes you add
- technical information from normal site use, such as your browser type, device type, IP address, pages viewed, dates and times of visits, and general site activity
Cookies and tracking
We use cookies and similar tracking tools on this website.
Strictly necessary cookies are always on. These help with security, your session, and remembering your cookie choice.
Analytics cookies may be used to help us understand how visitors use the site. This may include tools such as Google Analytics. These tools may tell us things like which pages are visited, how long visitors stay, and whether a visitor sent an enquiry or made a booking. Analytics cookies run only if you accept analytics cookies in the cookie banner.
Marketing or advertising cookies and pixels may be used to measure advertising and show adverts to people who visited the site. This may include tools such as the Meta pixels for Facebook and Instagram, and the TikTok pixel. These tools may tell those platforms about visits and actions on the site, such as pages viewed, an enquiry, or a booking. Marketing cookies and pixels run only if you accept marketing cookies in the cookie banner.
You can choose your cookie settings in the cookie banner and change them at any time using the Cookie preferences link at the bottom of every page. You can also clear cookies in your browser.
Analytics and advertising companies may process information outside South Africa under their own privacy policies. You can also manage advertising preferences in your Facebook, Instagram, or TikTok ad settings.
We may use your contact details for advertising on these platforms only if you have agreed to receive marketing from us.
Why we use your information and our basis for using it
We use personal information to:
- reply to your enquiries
- communicate with you about coaching, mentoring, consultations, and related services you ask for
- arrange and manage bookings
- keep records needed to provide our services properly
- meet legal and regulatory duties that apply to us
- improve the website through analytics, only where you have consented
- measure adverts and show relevant adverts, only where you have consented
- send marketing, only where you have agreed to receive it, and with an easy opt-out
Under POPIA, this means we use information where it is needed to respond to you, provide the service you asked for, comply with legal obligations, or where you have given consent.
When we may share information
We do not sell your personal information. We may share it only with service providers that help us run the website and provide our services, such as providers for website hosting, email, and payments where applicable.
With your consent, we may also share limited information with analytics and advertising platforms described above.
These service providers must keep information confidential and secure. Some may store or process information outside South Africa under protections similar to POPIA or under their own lawful privacy arrangements.
How long we keep information
We keep personal information only for as long as it is needed for the purpose it was collected, or for longer if the law requires it. This means enquiry records, booking records, and service-related communications may be kept for a reasonable period so we can respond properly, keep business records, and meet legal duties.
How we protect information
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These steps may include access controls, secure systems, password protection, and limiting access to people and service providers who need it for their work.
Your rights under POPIA
You may ask us to:
- confirm what personal information we hold about you
- correct information that is wrong or incomplete
- delete information where there is no longer a lawful reason for us to keep it
- object to how we use your information, including direct marketing
- withdraw consent where consent is the basis for use
To ask for help, changes, or to exercise any of these rights, contact us at antonressel@gmail.com. We may need enough information to confirm your identity before acting on a request.
If you have a concern
Please contact us first at antonressel@gmail.com so we can try to resolve the issue. If you are still not satisfied, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.
Useful links
Important note
This notice is a general template and not legal advice; the business should have it checked for its own circumstances.